Dashboard

The Kiyowap Dashboard provides a snapshot of your WhatsApp communication performance and platform activity through key metrics:

• Total Contacts (730): Shows the total number of WhatsApp contacts saved in the system.
  → Manage Contacts lets you view, edit, or group them.

• Total Groups (10): Indicates the number of contact groups created for targeted communication.
  → Manage Groups allows group editing and segmentation.

• Total Campaigns (9): Displays the number of bulk message campaigns executed or in progress.
  → Manage Campaigns helps launch and monitor campaigns.

• Total Templates (11): Reflects the number of pre-approved message templates available for use.
  → Manage Templates opens the template library.

• Total Bot Replies (2): Number of automated bot replies configured to respond to customer messages.
  → Manage Bot Replies for customizing chatbot responses.

• Active Team Members (3): Count of currently active users handling chats and operations.
  → Manage Team Member to assign roles or update team settings.

• Messages in Queue (0): Indicates pending messages awaiting delivery—ideally should be zero.

• Messages Processed (2356): Total number of WhatsApp messages successfully sent or received through the platform.